Frequently Asked Questions

Q. What is Family Medicine?

A. Family Medicine is a medical specialty whose physicians are trained to provide comprehensive, continuing healthcare to all members of the family. Family practice physicians diagnose and treat male and female patients from birth through their senior years. For more information on Family Medicine, go to www.familydoctor.org.

Q. Who is Central Virginia Family Physicians?

A. In 1993, five groups of Family physicians who had been providing medical care to the families of Lynchburg and the surrounding counties for over twenty years, joined together to create a single group known as Central Virginia Family Physicians or “CVFP”. Now with ten locations, some of which are open evenings and weekends, CVFP provides high quality care that is accessible and convenient.

 Q. Is CVFP part of Centra Health?

A. CVFP is not part of the Centra Health system, however, CVFP physicians admit patients who are in need of hospitalization to Centra Health and they also refer patients there for certain tests.

 
Q. Do I need an appointment to be seen and, if so, how quickly can I get one?

A. We try to schedule all patients as quickly as possible and most urgent visits are scheduled for the same day. If the particular office you call has no appointments available, our staff will assist you in making an appointment at another of our locations, or will direct you to our walk-in facilities, CVFP Immediate Care - Blue Ridge
, CVFP Immediate Care - Amelon and CVFP Immediate Care - Airport.  Patients also have the capabilities of using our on-line appointment requests.   Simply click on Appointment Requests prompt and follow the instructions.  


Q. Are you accepting new patients?

A. Yes, we welcome new patients at all of our offices. Some offices, however, have more new patient appointments available than others, so you should contact the specific office directly. If you are not an established patient and need to be seen the same day, please go to either
CVFP Immediate Care - Blue Ridge , CVFP Immediate Care - Amelon.  or CVFP Immediate Care - Airport.  There is no appointment necessary to be seen at our Immediate Care locations.

 Q. How do I become a CVFP patient?

A. By contacting the office of your choice. We will review our policies with you, answer any questions you might have, and schedule your appointment.  If you choose to, you can create a new account on our home page and request your new patient appointment on-line and view any documentation you may need to complete prior to your new patient visit.  

 
Q. Where are your offices and when are they open?

A. CVFP has offices in Appomattox, Forest, Hurt, Lynchburg City, Madison Heights, New London, Rustburg, and the Timberlake area. Please click on the Locations page to view the addresses, telephone numbers and the hours each office is open.

 
Q. Do you have evening and week-end hours?

A.
CVFP Immediate Care - Blue Ridge , CVFP Immediate Care - Amelon and CVFP Immediate Care - Airport are open seven days a week, and several of our other locations have evening and Saturday hours. More detailed information is provided on our Locations page.

 Q. What insurance companies do you participate with?

A. CVFP currently participates with Medicare, Piedmont Community Health Plan, United Healthcare, Medicaid, Anthem/BlueCross, Anthem PPO, Aetna, Southern Health, Virginia Premier and Cigna.

 
 
Q. What is your policy on filing insurance forms?

A. As a courtesy to our patients, CVFP files all insurance forms, even for those companies with whom we do not participate. Payments for non-covered services, co-payments, deductibles and coinsurance amounts are expected at the time the services are provided.   

 
Q. Do you accept checks and credit cards?

A. CVFP accepts checks, Visa, MasterCard and Discover. You can also conveniently pay your bills online.


 



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